Delivery information

Where we deliver

We can arrange delivery to addresses throughout the United Kingdom. If you need delivery to an address outside the UK, please contact us before ordering so we can confirm whether it can be arranged.

Delivery costs

Delivery costs depend on the products ordered, their size and weight, and the delivery address. The delivery cost applicable to your order is confirmed to you before the order is placed.

Delivery timescales

Delivery timescales depend on the product and its availability. We confirm the expected timescale for your order at the point of order. Where a delivery date has not been agreed, goods will be delivered without undue delay and in any event within 30 days of the order, unless we agree otherwise with you.

Arranging delivery

Delivery arrangements are agreed with you directly. Please make sure the delivery address and contact details you give us are accurate, and that someone is available to receive the goods where a signature is required.

Collection

Our registered office is a correspondence address only. It is not a shop, showroom or collection point and is not open to visitors. If a collection arrangement is possible for your order, we will discuss it with you directly.

Damaged or missing items

If your order arrives damaged, incomplete or is not what you ordered, please contact us as soon as you can so we can put it right. Your legal rights as a consumer are not affected. See our Returns & Refunds Policy for more information.

Questions about delivery

If you have any questions about delivery before ordering, please get in touch and we'll be glad to help.